Deborah Burrows, Owner of Healthy Pet Store
Published: June 27, 2024 | Updated: 27th June 2024
Healthy Pet Store in Totton is getting ready to celebrate its tenth year in business.
Deborah Burrows first opened the doors to the store in 2014, and it has since grown into one of the country’s biggest retailers of raw pet food, evolving and expanding into the successful high street and online delivery service it is today.
Over the years, the store has picked up a number of awards and accolades, including the ‘Business Growth Award’ at the New Forest Brilliance Awards, BizX’s ‘Retailer of the Year’, and Modern Retail’s ‘Bricks ‘N’ Clicks’.
Deborah said she is thrilled to be celebrating the milestone with her team this summer: “I can clearly remember the first customer walking through the doors of our first location. Looking back, it is incredible just how much Healthy Pet Store has grown and flourished into what it is today.
“I’ve learnt so much as a business owner during the last 10 years. There have been challenges and pressures along the way, but thanks to the support of loyal customers, colleagues and local partners we have been able to overcome them.”
The first smaller shop across the arcade started out with seven freezers and a feature of wooden crates in the middle. After its move during the COVID pandemic to the bigger Totton store, the store now holds 32 freezers packed with the store’s own-recipe raw meals and a select few other brands.
“We provide a unique supermarket-style shopping experience that makes feeding a raw diet a breeze – it’s why our customers have been visiting us since their pets were puppies or kittens.
“Continuous growth and expansion is now a priority for us. There are a number of exciting plans on the horizon over the next nine months – I can’t wait to see what lies ahead for Healthy Pet Store.”
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